Thursday, August 9, 2012


10-1 Communicating Effectively

Communication is two or more individuals sharing information and having a common understanding.   Effective communication takes place when a message is clearly communicated to another person with little or no misunderstanding.  I have picked out 5 key points that relate to communication.

Choosing the proper form of communication

In the modern world there are many different ways that people are able to communicate with each other. The best form of communication is face to face, you are able to communicate verbally and non verbally through face to face interactions, you are able to tell if someone understands something or if something needs to be better explained and instantly get feedback. When Face to face interaction isn’t feasible there are other ways to communicate that have very similar results. Many people now video conference if you aren’t able to physically meat someone. This is a great form of communication as you are to still have verbal and non verbal interaction you are able to see how the person reacts to what you are saying and again have instant feedback. Phone and Email communication, is a last resort as things can often be miss interpreted, People can misunderstand things due to tone of voice or simply how they are reading things. In this form you must make sure to keep everything as clear as possible to make sure people don’t misunderstand what you are talking about.

Complete message

Messages should be clear and make sure that the person receiving the message can easily understand it, determine what you are talking about and can understand what you are fully talking about, supplying all information is essential to avoid confusion. You should always make sure to use proper English terms and words, using slang terms or abbreviations may cause confusion as not everyone will understand them.

Assertive Listening

While communicating with others it is important to make sure you are effectively listening to what they are saying. Do not get distracted by things around you. If you don’t understand something that has been discussed or if you feel you have miss understood something make sure you clarify with the person you are communicating with.

Emotions

You must be able to control you emotions while communicating with someone. It is one of the most important this to keep in mind while communicating something, if you are upset or angry and you are trying to communicate with someone it wont come across the same and you can often also get a bad reaction out of the person you are communicating with. If you are upset about something take a few seconds to regather your thoughts and then continue with communicating I the other person. Make sure t show a common respect for each individual.

Feedback

Giving and Receiving feedback is a great way to see if the communication between multiple people was understood and received correctly. Its allows to make sure that you have done a good job of communicating and that the message you gave was clear and complete. Getting feedback helps you to understand how you can effective communicate with everyone in the future.

2 comments:

  1. Hi Bryan,

    In response to your last point - here is my Feedback to this post:
    Great point on choosing the proper communication channel. Every message is different and not every message travels well on every channel. I have experienced this myself, both as a sender and as a receiver.

    Feedback is very important. Especially if the receiver isn't sure if he or she decoded the message correctly. If the initial sender of a message receives a feedback he or she can make sure the message was decoded properly, or if not, resubmit the message again using a different channel.

    ReplyDelete
  2. I couldnt agree more I fell more often then not there isnt enough feedback given and people are often left confused

    ReplyDelete