10-1 Communicating Effectively
Communication is two or more individuals sharing information and
having a common understanding. Effective communication takes place
when a message is clearly communicated to another person with little or no
misunderstanding. I have picked out 5 key points that relate to
communication.
Choosing the proper form of communication
In the modern world there are many different ways that people
are able to communicate with each other. The best form of communication is face
to face, you are able to communicate verbally and non verbally through face to
face interactions, you are able to tell if someone understands something or if
something needs to be better explained and instantly get feedback. When Face to
face interaction isn’t feasible there are other ways to communicate that have
very similar results. Many people now video conference if you aren’t able to
physically meat someone. This is a great form of communication as you are to
still have verbal and non verbal interaction you are able to see how the person
reacts to what you are saying and again have instant feedback. Phone and Email
communication, is a last resort as things can often be miss interpreted, People
can misunderstand things due to tone of voice or simply how they are reading
things. In this form you must make sure to keep everything as clear as possible
to make sure people don’t misunderstand what you are talking about.
Complete message
Messages should be clear and make sure that the person receiving
the message can easily understand it, determine what you are talking about and
can understand what you are fully talking about, supplying all information is
essential to avoid confusion. You should always make sure to use proper English
terms and words, using slang terms or abbreviations may cause confusion as not
everyone will understand them.
Assertive Listening
While communicating with others it is important to make sure you
are effectively listening to what they are saying. Do not get distracted by
things around you. If you don’t understand something that has been discussed or
if you feel you have miss understood something make sure you clarify with the
person you are communicating with.
Emotions
You must be able to control you emotions while communicating
with someone. It is one of the most important this to keep in mind while
communicating something, if you are upset or angry and you are trying to
communicate with someone it wont come across the same and you can often also
get a bad reaction out of the person you are communicating with. If you are
upset about something take a few seconds to regather your thoughts and then
continue with communicating I the other person. Make sure t show a common respect
for each individual.
Feedback
Giving and Receiving feedback is a great way to see if the
communication between multiple people was understood and received correctly. Its
allows to make sure that you have done a good job of communicating and that the
message you gave was clear and complete. Getting feedback helps you to
understand how you can effective communicate with everyone in the future.
Hi Bryan,
ReplyDeleteIn response to your last point - here is my Feedback to this post:
Great point on choosing the proper communication channel. Every message is different and not every message travels well on every channel. I have experienced this myself, both as a sender and as a receiver.
Feedback is very important. Especially if the receiver isn't sure if he or she decoded the message correctly. If the initial sender of a message receives a feedback he or she can make sure the message was decoded properly, or if not, resubmit the message again using a different channel.
I couldnt agree more I fell more often then not there isnt enough feedback given and people are often left confused
ReplyDelete